Rules & Conditions
- Questionnaires must be completed by and signed by customers
- Customers must not be influenced while completing their questionnaires
- Questionnaires must be returned directly to the competition organisers by customers
- Agents may offer their own incentive for customers to complete the questionnaires
- Scores for each office are based on an aggregate score basis. Final scores are weighted according to the percentage of forms returned
- Scoring for Best Small Chain is based on the best average score from the top 3 offices entered
- Scoring for Best Large Chain is based on the best average score from the top 10 offices entered
- Only private housing can be entered into the competition; social/partnership housing in any form must not be included
